S H I P P I N G
FREE SHIPPING ON ALL UK ORDERS
FREE INTERNATIONAL SHIPPING ON ORDERS OVER £150
£4.50 standard shipping on orders under £150
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Please refer to individual items for specific making and shipping times.
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Everything at C - et- C is made to order by us or our local makers.
This means each item is crafted with each customer in mind as it is being made and each piece is unique due the nature of handmade items. No two pieces are ever the same.
As well as reducing excess stock and waste, we believe more intention and care is taken when making an accessory knowing who it is being made for.
Thank you for supporting this way of working, it is a step towards a more sustainable future.
Should the buyer refuse to pay any custom duties and tax, it is then the responsibility of the buyer to ensure the goods are shipped back to us in order to receive a refund. Returns are processed once the goods reach us.
Delivery costs are non-refundable on any international returns. The cost of returning the goods is the responsibility of the buyer.
Any information that we hold on you is in accordance with the Data Protection Act 1998. We will not pass your details to any other business.
RETURNS & EXCHANGES
To request a return or exchange, please email hello@couperetcoudre.com before returning your order. The email must be received within 14 days of your delivery.
Only regular priced items may be exchanged or returned. All sale items are final. Promo code sales are eligible for exchange only.
To be eligible for a return or exchange, your item must be unused, in the same condition received, and in the original packaging.
Please use a trackable shipping service to send your item back.
Once your return is received and inspected, we will notify you and if approved, your refund will be processed within 5 days.